Hackers have stolen passwords of around 15 million Plex users. The company has asked its users to reset their passwords. Here is how you can do it.
What do you do to keep your personal details safe online? The most common thing is keeping passwords strong. But what if your password gets stolen by hackers? This is what has happened, actually happened to millions of users! Hackers have managed to access password data, usernames, and emails of around 15 million Plex users. It can be known that Plex is a free-to-watch boxset and movie streaming service and was hit by a large-scale data breach earlier this week.
“Yesterday, we discovered suspicious activity on one of our databases,” company officials wrote in an email sent to customers on Thursday. “We immediately began an investigation and it does appear that a third-party was able to access a limited subset of data that includes emails, usernames, and encrypted passwords,” the email read, as quoted by arstechnica.
“Even though all account passwords that could have been accessed were hashed and secured in accordance with best practices, out of an abundance of caution we are requiring all Plex accounts to have their password reset. Rest assured that credit card and other payment data are not stored on our servers at all and were not vulnerable in this incident,” the email added.
The email further informed that no payment card details were stored in the database that was accessed and therefore are not affected by the breach. Plex has asked all its customers to reset their passwords. The company also advises signing out of all the connected devices as the customers change the password and then log in back. If you have not yet changed your Plex password, here are the steps you need to follow:
How to request a password reset on the Plex account:
Open a Private/Incognito browser window.
Go to the password reset request page (https://app.plex.tv/auth#?resetPassword). (Or if you’re concerned about phishing, go to the main Plex website in the Private/Incognito browser window, choose to Sign In, then click the Forgot? link on the sign-in form.)
Enter the email address of your Plex account and submit the form.
You will receive the password reset email.
Take the link from the password reset email and paste it into the Private/Incognito browser window.
Choose a new, strong, unique password.